Randy Weiss Therapy

Office Policies – Terms of Service

Last Updated: March 25, 2024

About Me and My Office

I have a master’s degree in Social Work and am licensed by the State of Arizona as a Licensed Clinical Social Worker (LCSW). This qualifies me to practice independently. To maintain my license, I must have 30 hours of continuing education every 2 years.

I have a solo practice and operate independently of the other therapists in my office.

My practice is limited to treating adults. I specialize in Cognitive Behavioral Therapy for anxiety disorders: generalized anxiety; health worry (hypochondriasis); panic attacks and agoraphobia; fear of driving, flying and other phobias, (e.g. heights); social anxiety, including fear of public speaking; unwanted disturbing thoughts (OCD); insomnia, and depression.

Office Hours

My office hours are Monday through Thursday from 10:00 am to 6:00 pm. I strive to return phone calls the same day, but sometimes it is the next day. I do not return calls on weekends. NOTE: When returning calls away from the office, I block my number.

Session Fees

The initial 75-minute consultation is $275. Thereafter the fee is $190 per 60-minute session. When longer appointments are clinically indicated, the fee is prorated at the rate of $190 per hour. Fees are payable at the time of the appointment by check or credit card (which I keep on file).

Cancellation Policy & Fees

  • Cancellation Without 48-Hr Notice: $150
  • No-Show: $190
  • Credit Card Decline: $25
  • A 3-Hour Notice is required to switch an in-office session to online without incurring the late cancellation fee of $150.
  • Completion of employer or insurance paperwork per 30 minutes: $100

How to Reach Me

Generally, it’s best to leave me a voicemail at 602-242-5400. You may also email me at randywlcsw@gmail.com. I do not text.

If you experience a clinical emergency outside of office hours, use the Crisis Line: 602-222-9444, or call 988.

Virtual Sessions

In addition to seeing clients in the office, I offer sessions on Zoom to accommodate clients who are temporarily ill or reside/work far from my office. NOTE:  Changing your appointment from in-office to online requires a 3-hour notice to avoid the late cancellation fee of $150.

INFORMED CONSENT

Confidentiality, Duty-To Warn, Reports of Abuse

Generally, the information discussed between a therapist and her client is privileged (i.e., confidential), and can only be released with your written permission. The exceptions to confidentiality are:

  1. If it comes out during a session that you may harm yourself or someone else, I am legally required to break confidentiality to protect you or alert someone you have threatened.
  2. I am also mandated by law to report any suspected abuse or neglect of a minor or vulnerable older adult. I must report this information to the police, or Arizona Department of Child or Adult Protective Services.
  3. I may ask you to sign a “Consent” form if I think it would be helpful to share clinical information with a doctor, another therapist, or some other party to coordinate your care.

CLIENT RIGHTS

  • To be assured that the information you share is kept confidential, (with the exceptions explained above).
  • To receive an explanation of your diagnosis and the treatment plan.
  • To collaborate in decisions regarding your treatment.
  • To receive an estimate regarding the cost of treatment.
  • To address any concerns about your treatment with me.
  • To have access to your records pursuant to the HIPAA law.
  • To be notified, in the event I terminate my practice, about the location of your records and how you could access them.

CLIENT RESPONSIBILITIES

  • To provide notice when cancelling or altering your session, or pay the late fee described in Cancellation Policy & Fees section above.
  • To pay for treatment at the time of your session.
  • To provide accurate information.
  • To actively participate in your treatment, including work between sessions.
  • To notify me if you decide to discontinue your treatment.

NOTE:  I reserve the right to discontinue treating clients who repeatedly miss appointments or obstruct treatment.